Collection and Disclosure of Information
It is Monarch Health’s policy to respect and protect the privacy of our customers and the users of monarch-health.com (hereinafter the “site”). Through this Internet Privacy Statement we want to assure our customers that we will not sell, share or rent user information to others in a manner different than as set forth in the Internet Privacy Statement. By accessing this site, you agree to be bound by the Privacy Statement. If you do not agree to the terms of this Privacy Statement please do not use this site.
The email address provided by you may be used for sending you information about updates and promotional offers at Monarch Health. You can remove yourself from the distribution list at anytime by using the e-mail’s unsubscribe feature.
Placing Orders and Information Collection
Monarch Health collects information from the users of the site when an order is placed. In order to fulfill the order, the user will be required to provide contact and credit card information. If we have trouble processing an order or completing delivery, this contact information will be used by Monarch Health to contact the user.
We use a credit card processing company to bill purchasers of goods from the site. We ship all items via the United States Postal Service Priority Mail. We share with them the information necessary to enable such card processing, fulfillment and delivery of goods.
Monarch Health has invested, and will continue to invest, in the best-quality security available to guard access to information, data quality, and physical security of servers where information is stored. Our site has security measures in place to protect against the loss, misuse and alteration of the information under our control. Despite these efforts, we can’t guarantee that a hacker will not obtain access to communications between you and the site.
Information about your use of this website is collected using server access logs and a tracking cookie. The collected information consists of the following:
- The IP address from which you access the website;
- The type of browser and operating system you use to access our site;
- The date and time you access our site;
- The pages you visit; and
- The addresses of pages from where you followed a link to our site.
We use this information to help us make our site more useful to visitors and to better understand how and when our site is used. We do not (and will not allow any third party to) track or collect personally identifiable information or associate gathered data with any personally identifying information from other sources.
Special Offers, Account Updates and Opting Out
Monarch Health occasionally sends our customers and the users of the site announcements and updates which contain important information about the site and services offered which we believe to be of value to our customers and users.
We may communicate with users of the site via e-mail, telephone, mail or fax in order to provide requested services, content and product information, or in regard to customer service issues relating to an account. The users of the site are given the opportunity to “opt-out” of having their online information used for purposes not directly related to the site when they receive a promotional communication.
For example, our e-mail messages have an “unsubscribe” feature for users of the site who buy from us but don’t want to be notified about special offers in the future. Upon receipt of the “unsubscribe”, we will remove that email address from our email list.